Privacy Policy

Effective Date: October 6, 2025

This Privacy Policy explains how Shiranee Ayurveda & Yoga (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our website [insert website URL], book services, or join our mailing list.

1. Information We Collect

We may collect the following personal information when you interact with us:

  • Contact details such as name, email address, phone number.

  • Booking information such as appointment dates, services requested, and payment details.

  • Health-related information (if you choose to provide this during consultations, assessments, or questionnaires).

  • Technical information such as IP address, browser type, and cookies when you use our website.

2. How We Use Your Information

We process your personal information for purposes including:

  • To provide and manage Ayurvedic consultations, massage, and yoga services.

  • To contact you regarding bookings, reminders, or service updates.

  • To send newsletters or resources if you have opted into our mailing list.

  • To improve our website and services.

  • To comply with legal and regulatory obligations.

We will only process health-related information when you provide it voluntarily and with your consent, and only for the purpose of delivering safe and personalised services.

3. Legal Basis for Processing

We rely on the following lawful bases under GDPR:

  • Consent (e.g. when you sign up for newsletters).

  • Contract (e.g. to deliver booked services).

  • Legal obligation (e.g. maintaining business records).

  • Legitimate interest (e.g. improving our website).

4. Sharing Your Information

We do not sell or rent your data. We may share information only with:

  • Service providers (e.g. payment processors, booking systems, or email platforms such as Squarespace Email Campaigns).

  • Legal authorities if required by law.

All third-party providers are GDPR-compliant.

5. Data Retention

We keep your personal information only as long as necessary:

  • Contact details and booking records: up to 7 years for tax/legal requirements.

  • Health records: up to 7 years after your last appointment (in line with UK healthcare standards).

  • Newsletter data: until you unsubscribe.

6. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent at any time (e.g. unsubscribe from emails).

  • Restrict or object to certain types of processing.

  • Lodge a complaint with the ICO (Information Commissioner’s Office) if you believe your rights have been infringed.

To exercise these rights, please contact us at: [insert email address].

7. Cookies & Website Tracking

Our website may use cookies to improve user experience, monitor traffic, and support site functionality. You can manage or disable cookies through your browser settings.

8. Security

We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Shiranee Murugason Ayurveda
Email: shiraneeayurveda@gmail.com

Phone: 07880951268

Location: West London, U.K.